The truth about the Zambia-Malawi bus on the eastern route:

By Dominic Phiri Mashokelela

The truth must be told about the Zambia-Malawi Bus service, especially on the Eastern Route. While many people have said negative things and given it a bad name, the reality is more balanced — and often misunderstood.

Despite the challenges, this bus has helped countless travelers in their time of need. For many in rural areas or border towns, it remains one of the few reliable transport options. Whether it’s getting to the hospital, attending a funeral, or simply reaching family, this bus plays a vital role in connecting communities.

Yes, there have been complaints — delays, overcrowding, or breakdowns — but no transport system is without its problems. What often gets ignored are the acts of kindness from drivers and conductors, the affordability of fares, and the commitment to run even when the road conditions are rough.

This bus is more than just a ride — it’s a lifeline for many. So instead of only focusing on the negatives, we must also appreciate the efforts made by the Zambia-Malawi Bus service in supporting people during difficult times.